EOHHS · Massachusetts public sector

Improve access and coordination across complex human-service journeys.

Health and human-services programs must translate policy into timely, accessible support for residents while coordinating agencies, providers, eligibility rules, care systems, payments, privacy, and federal reporting.

Relevant priorities

Where transformation pressure can surface.

01Eligibility, enrollment, and benefits access
02Case management and service coordination
03Provider networks, payments, and oversight
04Public health, behavioral health, and care data

Areas we can support

Human-centered program and portal design
Integrated eligibility and case workflow planning
Provider lifecycle and payment modernization
Data exchange, HL7/FHIR, reporting, and analytics
HIPAA and 42 CFR Part 2-aware process design
Program leadership, QA, and change management

What progress can look like

More navigable services

A practical outcome direction to define with agency leaders, program teams, users, and delivery partners.

Connected operations

A practical outcome direction to define with agency leaders, program teams, users, and delivery partners.

Better information for decisions

A practical outcome direction to define with agency leaders, program teams, users, and delivery partners.

Prodigi does not claim affiliation with or endorsement by Executive Office of Health and Human Services. This page describes capabilities relevant to its operating environment.

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