Digital services and systems
Eligibility, enrollment, intake, case management, service coordination, provider experiences, and mobile or cloud-enabled delivery.
Health & Human Services
Modernize complex programs without losing sight of the person.
Prodigi supports health and human-services organizations as they improve access, strengthen operations, connect information, and adapt services to changing needs.
Massachusetts context
A connected ecosystem under sustained pressure.
An aging population, persistent disparities, workforce pressure, changing policy, and rising expectations for digital access affect agencies, providers, communities, and residents at the same time.
We help leaders connect program strategy and operational reality with the systems, data, governance, and delivery practices needed to move forward.
Programs and service environments
Medicaid and benefitsPublic healthBehavioral healthDevelopmental disabilitiesChild welfare and family servicesAging servicesProvider operationsCare and service coordination
How we support the work
Service, program, data, and technology viewed together.
Data and analytics
Operational dashboards, health and program outcomes, provider performance, utilization, grants reporting, data integration, and master-data needs.
Interoperability
Data-exchange planning across agencies, providers, care systems, and partners, including HL7 and FHIR where appropriate.
Governance, privacy, and compliance
Data governance, HIPAA and 42 CFR Part 2-aware workflows, cybersecurity considerations, and accessible service design.
Strategy and funding
Program priorities, stakeholder alignment, business cases, funding requests, implementation roadmaps, and acquisition readiness.
Delivery and adoption
Program leadership, business analysis, quality assurance, release planning, communications, learning, and operational readiness.
Representative work patterns
Where operating complexity tends to concentrate.
01
Multi-channel eligibility and enrollment
02
Casework across agencies and providers
03
Provider onboarding, monitoring, and payment
04
Consent, privacy, and information sharing
05
Federal and state reporting
06
High-volume document and correspondence workflows
Start a conversation
Discuss a health and human-services initiative.
Share the program context, service pressure, or modernization decision. We can help frame the work across policy, operations, people, data, and technology.